OnlineGambling: Players FAQ

Playing online casinos is getting to be a very popular pastime. On-line casinos are in abundance and growing in number all the time.  With so many on-line gambling options available to players, it’s important for a new player to select, carefully, an on-line casino that will meet their expectations.  The on-line casino that you choose should be trustworthy, should provide you with your preferred choice of gaming options and should provide a high level of customer service and support.

Before choosing an on-line casino players should consider the following:

  • What is the on-line casino’s reputation?  Does it have strong, positive independent reviews?
  • What type of games are on offer?
  • What types of bonuses does the casino offer its new and current players?
  • What type of software does it require?
  • Does the on-line casino provide a high level of customer support 24/7?
  • Is the on-line casino blacklisted in any countries?


Terms and Conditions:

A new player should also familiarize themselves with the casino’s Terms and Conditions as these can vary from one casino to another.  If these are unclear or you have any questions you should contact the casino before signing up.  If a dispute arises it’s best to try to settle the issue with the casino Manager.  However if a satisfactory result cannot be achieved with the casino directly, players can relay their complaints to the Interaction Gaming Council.

Bonuses and Promotions:

Almost all reputable on-line casinos will offer bonuses and promotions to new and regular players.  Bonuses come in many different forms.  These include:


  • Sign-up bonuses to new players
  • Match bonuses
  • Cash bonuses on deposits
  • Percentage bonuses – usually a percentage of the deposit up to a predetermined amount. Some casinos even offer unlimited percentage bonuses to their ‘high rollers’
  • Monthly bonuses – offered each month to regular players.  These are more often percentage bonuses but they can also take the form of 100% match bonuses.  High rollers may even receive 20%-30% monthly bonuses with some casinos.


Wagering Requirements

Before you are permitted to cash in your winnings the on-line casino might require you to wager a certain amount.  High bonuses often require high wagering requirements to be met.  These wagering requirements can vary from one casino to another and even from one game to another.  Some games may not even have a wagering requirement.


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